★★★★★

Jerome was the lead and he was fantastic! This was a major four-day job, replacing all of the cast-iron sewage pipes throughout our entire 1962 ranch home. After getting several different quotes, we chose them — and it was absolutely the right decision. and they handled it professionally from start to finish. They sent as many crew members as needed to keep the project moving efficiently, and every single person was knowledgeable, respectful, hardworking, and professional the entire time. Their communication and customer service were outstanding. They kept us informed every step of the way, answered questions clearly, and made a stressful project feel manageable. Their expertise really showed, and the quality of work gave us tremendous confidence. If you’re facing a big plumbing project, especially an older home with cast-iron pipes, we highly recommend them. We truly couldn’t be happier with our choice

★★★★★

Andrew and the other plumbers did a wonderful job! After buying a new condo I wanted the water heater replaced, a new faucet, and a water filter installed. Andrew walked me through all the options that they could offer, and guided me on how to pick out a different kind of faucet that I decided I wanted from Home Depot. He was very thorough and informative, and tailored everything about the plan to exactly my preferences! They showed up early and got everything completed in less than six hours, even with very minimal info from me ahead of time about what all we were doing today! My little dog also loved everybody, and the team was very patient with my little dog wanting to come over and supervise and help. 😂🤦‍♀️ Many thanks to Andrew and the team!!!

★★★★★

Chase is the man! had an urgent plumbing emergency and Plumb Works sent Chase out to my house in an hour. He quickly fixed the issue and was friendly, professional, thorough, and upfront about the cost. As a new homeowner, I also really appreciated him taking the time to explain how everything worked. Highly recommend!

★★★★★

Wow. I'm not joking...I told my wife I had goosebumps after I got off the phone with Andrew, the technician that fixed several gas leaks and an improperly vented water heater for a blind, senior neighbor here in Kirkwood. It's SO nice to deal with a friendly, confident, competent, technician who genuinely cares and is trying to help you get the best value for your (non-profit's) money while doing the highest quality work. I LOVED my experience from calling to schedule the appointment to the quickly resolved gas leak for my senior neighbor. Great company, great customers service, great technicians.

★★★★★

Krum is the best! He came out for my home inspection during due diligence and came back out to provide the service. This was a full days of work with a partner. They moved my water shut off out of crawl space, reworked my pipes for crawl space access, reworked pipes of of a leaking sink with missing parts, and switched my water temp faucet things (because it’s hot on left and cold on right), and definitely more. (The hole was mistakenly patched up by a separate handy man, thus their removal.) AND Krum got my Dekalb plumbing certificate delivered to my email within a few hours. While I don’t know much about plumbing, I can see the new pipes have been installed sooo cleanly, very satisfying. I mostly appreciate their empathy and kindness, because I was kinda *losing my mind* this morning with the general cost of homeownership. 🤣